The second-hand marketplace Users Voice Anger Over Size Updates
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has updated its measurement guidelines for female and kids' apparel without notifying every member regarding the update.
Digital Channels Reaction
Many shoppers and sellers are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed due to the recalibration.
The company said the new system was more in line with similar services.
It has advised users to review their products and adjust the sizing manually if necessary, resulting in member annoyance.
Measurement Approach Changes
Earlier, the measurements included one number and one letter, such as S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
Member Accounts
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Required Changes
A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she explained.
Service Background
The app has more than 100 million members, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: previously, the platform withdrew an update to its shipping options after backlash from users.
